Privacy Policy
How Bulin 47 AI collects, uses and protects your data, and how to access, correct or delete it
Introduction
This Privacy Policy explains how Bulin 47 AI ("we", "us") collects, uses and protects your personal information when you use our website and services. By using the Service, you agree to the practices described here.
Information We Collect
- Account information: your name, email address and, if you sign in with Google, the basic profile details Google shares with us. We never receive your Google password.
- Photos you upload: the photo you provide to create a video. A photo of a person's face is personal data, so we treat it with extra care.
- Videos we generate: the finished videos, kept in My videos.
- Purchase information: which credit packs you bought, your credit balance and order status. Card details are entered with our payment partner and are never stored by us.
- Usage and device data: pages visited, render history, IP address, browser type, operating system and similar technical data.
- Messages you send us: emails and support requests.
How We Use Your Information
- To provide the Service: create your videos, store them for you, and email you when a render is ready
- To process payments, manage your credits and issue refunds
- To keep the Service safe, including checking uploads and videos against our Acceptable Use Policy and preventing fraud and abuse
- To provide customer support
- To understand how the Service is used and to fix technical issues
- To meet legal obligations
We do not sell your personal information. We do not use your photos or videos to train AI models.
Photos, Videos and AI Processing
To create your video, your photo is sent securely to third-party AI infrastructure providers that run the Kling generative AI video model on our behalf. They may process it only to produce your video, as instructed by us. See our Terms of Service for details of the AI technology we use.
We keep your uploaded photo and finished videos only for as long as needed to run the Service for you, including keeping videos available in My videos. When you delete a video or your account, we delete the associated photo and video files from our storage, except where we must keep them for legal reasons or to investigate abuse. Backups and logs are removed on a regular cycle.
Third-Party Services
We share information only with service providers that help us run the Service, and only what they need to do so:
- Cloudflare, for hosting, storage, databases and email delivery
- AI infrastructure providers, to generate your videos
- Our payment partner, which processes your payments as merchant of record
- Google, if you choose to sign in with Google
- Analytics and support tools, to understand usage and answer your questions
We may also disclose information if the law requires it, to enforce our terms, or to protect people's safety and rights, including reporting suspected child sexual abuse material.
Your Data Rights
You control your data. You can:
- Review and access: see your account details in Settings → Profile, your videos in My videos, and your credits and purchases in Settings → Billing. You can also email us to ask for a copy of the personal data we hold about you.
- Correct: update your name and other profile details in Settings → Profile, or email us to correct anything you cannot edit yourself.
- Delete data: delete individual videos from My videos, or email us to ask us to delete your uploaded photos and other personal data.
- Close your account: delete your account at any time from Settings → Security. Closing your account removes your profile, photos and videos and cannot be undone. Any unused credits are lost when the account is closed.
- Object or restrict: ask us to stop or limit certain uses of your data, or withdraw consent where we rely on it.
- Email preferences: unsubscribe from non-essential emails using the link in them or in Settings → Notifications. We will still send essential emails about your account, renders and purchases.
To make a request, email support@bulin47-freestyle.com from your account email address. We may ask you to verify your identity first. We respond within 30 days. If you are in the EEA, the UK, California or another region with data protection laws, you may have additional rights, and we will honour them. You can also lodge a complaint with your local data protection authority.
We may keep limited information after deletion where the law requires it, for example payment records for tax and accounting purposes, or records needed to prevent abuse or resolve disputes.
Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences and measure usage. See our Cookie Policy for details and how to manage them.
Data Security
We use appropriate technical and organisational measures to protect your information, including encrypted connections and access controls. No system is completely secure, so we cannot guarantee absolute security.
International Transfers
We and our providers may process data in countries other than your own. Where we do, we take steps to ensure your information remains protected in line with this policy and applicable law.
Children
The Service is for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a child has used the Service or that a photo of a minor has been uploaded, email us and we will remove it promptly.
Changes to This Privacy Policy
We may update this policy from time to time. We will post the new version on this page and update the date at the top. For material changes we will also notify you by email or inside the Service.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, email us at support@bulin47-freestyle.com.